Terms of Sale

Contact Information:

Please E-Mail us at: dan@wwandcompany.com 

We do not maintain a show room or retail store at this time, though you may stop by our work shop in Charlotte, Michigan if you set up an appointment.

Checks or money orders can be mailed to us at:

W, W, & Company
PO Box 445
Charlotte, MI 48813

Terms of Sale

• We accept checks, money orders, VISA, Mastercard, and cash, (only during face-to-face sales.) Checks should be made out to “Wambaugh, White, & Company”
  
• Products are subject to a one week inspection period during which a refund will be given. (If there is a problem just call me right away and we’ll work something out.)
• We will not ship partial orders. If you want in stock items shipped right away you will need to place a separate order (and contact us to confirm beforehand that they are in fact currently in stock.)
• There are no returns or exchanges on kits once assembly has begun, unless we made in error in terms of sizing or material.
• All products shipped via USPS Insured Priority Mail or via UPS (customer’s choice.)
• Cancelled orders paid by credit card and Items returned for a refund will incur a 15% restocking fee.
• Add 15% of the total cost of the item for coat sizes 50 and up, and trouser sizes 42 and up. Items falling into this category will be considered custom orders and are not eligible for the inspection period or refunds. The bottom line is that these orders take nearly twice as much time and material to produce, and more than any other single factor cause us to fall behind on our orders.

Fabric Purchases

• Fabric prices do NOT include shipping. Actual shipping cost will be calculated based on the weight of the order and the distance it must travel. We will do our best to keep it as inexpensive as possible.
• Orders for cut fabric are not eligible for returns or exchanges.
  

International Orders

• In addition to the US we offer sales to Canada, Great Britain, France, Poland, Spain, and Germany
• Minimum purchase of $100.00 on all international orders.
• I will not falsify information on customs forms. I mail 2-4 international packages a month and no one is going to believe that I send that many “gifts” to people in Europe. Likewise I will not downplay the value of my products on the form, it only took one time of a con-artist calling his credit card company and charging back the difference to fix that.
• Credit cards are required for all overseas orders (including Canada.) We maintain a PayPal account for our overseas customers or can make arrangements to receive their credit card information directly.
• There can be no changes or revisions made to international orders. If something needs to be added or subtracted, we can cancel the order and a new one may be submitted.